Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product within 7 days.
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.